Learning Gateway Help

Having problems?


If you can't Log on...

  • You must be a registered user to log in to the Gateway.
    If you are a parent of a student a Dorothy Stringer School, you must complete and return a registration form. This can be downloaded here

  • If you are registered but have forgotten your username or password, you can request a reminder here.

  • Please ensure that you are using one of the supported browsers listed below.
    Please note that ONLY the browsers listed here will work correctly with the Gateway.

    BrowserPCApple

    Internet Explorer 8 and above

    Yes

    No

    Mozilla Firefox 4 and above

    Yes

    Yes

    Safari 5 and above

    Yes

    Yes

    Note: Google Chrome is NOT supported at present.

    If the gateway appears to hang when you download a file...

    It is recommended that you select "This is a private computer" when connecting from home. This will ensure that you are not prompted for your password everytime you download a file and will provide a richer interface.

    However, please select "This is a public or shared computer" if you are logging on from an insecure location such as a library, a friend's house or an internet cafe"
    For further information click here